Refund policy

Return Policy
At Gallop and Greyce, we take pride in offering unique, custom-made products created just for you through our print-on-demand partners.

Damaged or Defective Products:
We strive for the highest quality, but if your order arrives damaged, has a manufacturing flaw, or the incorrect item was sent, then please contact us within 30 days of delivery.

• Contact Us: Reach out to our customer support at info@gallopandgreyce.store with your order number.
• Provide Photos: Include clear photos of the damaged or flawed item, showing the specific issue. There is no need to return the item.
• Process for Resolution: We will work with our print-on-demand partners to provide you with a free replacement or a refund.

Ordered the Wrong Size or Color:
Each item is made to order, so while we cannot offer exchanges or full refunds, we are happy to provide a one time discount on a replacement. For more questions, reach out anytime at info@gallopandgreyce.store.

Important Notes:
We recommend checking sizing charts carefully before placing your order.
For best results, please review your order for accuracy before completing your purchase.